{"id":2597,"date":"2013-08-11T19:22:53","date_gmt":"2013-08-11T19:22:53","guid":{"rendered":"https:\/\/hoomei.fr\/contact\/"},"modified":"2025-01-01T23:06:36","modified_gmt":"2025-01-01T23:06:36","slug":"contact","status":"publish","type":"page","link":"https:\/\/hoomei.fr\/en\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"<p> <\/p>\n<div class=\"row\"  id=\"row-1658958794\">\n\n\n\t<div id=\"col-176330073\" class=\"col medium-6 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b><\/b><span class=\"section-title-main\" >frequently asked questions<\/span><b><\/b><\/h3><\/div>\n\n<p class=\"lead\">Please read our FAQ before sending us a message.<\/p>\n<div class=\"accordion\">\n\n\t<div id=\"accordion-3502209626\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3502209626-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-track-my-order?\" aria-expanded=\"false\" aria-controls=\"accordion-3502209626-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How can I track my order?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3502209626-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3502209626-label\" >\n\t\t\t\n\n<p>You can track your order using the tracking number provided in your shipping confirmation email. Visit our tracking page and enter your number to see the current status of your order.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2440489928\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2440489928-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-should-i-do-if-i-have-received-a-faulty-or-incorrect-product?\" aria-expanded=\"false\" aria-controls=\"accordion-2440489928-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What should I do if I have received a faulty or incorrect product?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2440489928-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2440489928-label\" >\n\t\t\t\n\n<p>If you receive a faulty or incorrect product, please contact us via our contact form with your order number and a description of the problem. We will guide you through the steps for an exchange or refund.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4110403145\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4110403145-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-return-a-product?\" aria-expanded=\"false\" aria-controls=\"accordion-4110403145-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How can I return a product?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4110403145-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4110403145-label\" >\n\t\t\t\n\n<p>You may return any unopened product within 7 days of &#8230;ous of discounts for bulk purchases?&#8221;]\n<p>Yes, we offer preferential rates for bulk purchases. Please contact us directly to discuss your specific requirements.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1578122350\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1578122350-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-can-i-get-help-with-a-product-i&#039;ve-bought?\" aria-expanded=\"false\" aria-controls=\"accordion-1578122350-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How can I get help with a product I&#039;ve bought?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1578122350-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1578122350-label\" >\n\t\t\t\n\n<p>If you need help using a product or have technical questions, please visit our support page or contact our customer service department for personalized assistance.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1474347448\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1474347448-label\" class=\"accordion-title plain\" href=\"#accordion-item-where-can-i-find-information-on-new-products-or-promotions?\" aria-expanded=\"false\" aria-controls=\"accordion-1474347448-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Where can I find information on new products or promotions?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1474347448-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1474347448-label\" >\n\t\t\t\n\n<p>To keep up to date with our latest products and promotions, sign up for our newsletter or follow us on our social networks.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-639215384\" class=\"col medium-6 large-6\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h3 class=\"section-title section-title-normal\"><b><\/b><span class=\"section-title-main\" >Send us an email<\/span><b><\/b><\/h3><\/div>\n\n<p>Please enter your message here:<\/p>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f14-o1\" lang=\"fr-FR\" dir=\"ltr\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/2597#wpcf7-f14-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulaire de contact\" novalidate=\"novalidate\" data-status=\"init\">\n<div style=\"display: none;\">\n<input type=\"hidden\" name=\"_wpcf7\" value=\"14\" \/>\n<input type=\"hidden\" name=\"_wpcf7_version\" value=\"5.9.8\" \/>\n<input type=\"hidden\" name=\"_wpcf7_locale\" value=\"fr_FR\" \/>\n<input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f14-o1\" \/>\n<input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/>\n<input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/div>\n<div class=\"form-flat\">\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Votre nom\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Votre Email\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span>\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Votre message\" name=\"your-message\"><\/textarea><\/span>\n\t<\/p>\n\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Sujet\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span>\n\t<\/p>\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner button\" type=\"submit\" value=\"Envoyer\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\n<style>\n#row-1658958794 > .col > .col-inner {\n  padding: 5px 0px 0px 0px;\n}\n<\/style>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"_acf_changed":false,"ub_ctt_via":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-2597","page","type-page","status-publish","hentry"],"featured_image_src":null,"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Contact - Hoomei<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hoomei.fr\/en\/contact\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact - Hoomei\" \/>\n<meta property=\"og:url\" content=\"https:\/\/hoomei.fr\/en\/contact\/\" \/>\n<meta property=\"og:site_name\" content=\"Hoomei\" \/>\n<meta property=\"article:modified_time\" content=\"2025-01-01T23:06:36+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/hoomei.fr\/wp-content\/uploads\/2024\/11\/img_0192-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"1000\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/hoomei.fr\/en\/contact\/\",\"url\":\"https:\/\/hoomei.fr\/en\/contact\/\",\"name\":\"Contact - Hoomei\",\"isPartOf\":{\"@id\":\"https:\/\/hoomei.fr\/en\/#website\"},\"datePublished\":\"2013-08-11T19:22:53+00:00\",\"dateModified\":\"2025-01-01T23:06:36+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/hoomei.fr\/en\/contact\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/hoomei.fr\/en\/contact\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/hoomei.fr\/en\/contact\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\/\/hoomei.fr\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Contact\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/hoomei.fr\/en\/#website\",\"url\":\"https:\/\/hoomei.fr\/en\/\",\"name\":\"Hoomei\",\"description\":\"Votre Routine R\u00e9invent\u00e9e\",\"publisher\":{\"@id\":\"https:\/\/hoomei.fr\/en\/#\/schema\/person\/8cfb2570bae5452af0aefde1cfdc78b4\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/hoomei.fr\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":[\"Person\",\"Organization\"],\"@id\":\"https:\/\/hoomei.fr\/en\/#\/schema\/person\/8cfb2570bae5452af0aefde1cfdc78b4\",\"name\":\"GHULAm WIASS\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/hoomei.fr\/en\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/hoomei.fr\/wp-content\/uploads\/2024\/11\/Design-sans-titre-2024-11-01T212453.191.png\",\"contentUrl\":\"https:\/\/hoomei.fr\/wp-content\/uploads\/2024\/11\/Design-sans-titre-2024-11-01T212453.191.png\",\"width\":436,\"height\":124,\"caption\":\"GHULAm WIASS\"},\"logo\":{\"@id\":\"https:\/\/hoomei.fr\/en\/#\/schema\/person\/image\/\"},\"sameAs\":[\"http:\/\/hoomei.fr\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Contact - Hoomei","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/hoomei.fr\/en\/contact\/","og_locale":"en_US","og_type":"article","og_title":"Contact - Hoomei","og_url":"https:\/\/hoomei.fr\/en\/contact\/","og_site_name":"Hoomei","article_modified_time":"2025-01-01T23:06:36+00:00","og_image":[{"width":1000,"height":1000,"url":"https:\/\/hoomei.fr\/wp-content\/uploads\/2024\/11\/img_0192-1.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/hoomei.fr\/en\/contact\/","url":"https:\/\/hoomei.fr\/en\/contact\/","name":"Contact - Hoomei","isPartOf":{"@id":"https:\/\/hoomei.fr\/en\/#website"},"datePublished":"2013-08-11T19:22:53+00:00","dateModified":"2025-01-01T23:06:36+00:00","breadcrumb":{"@id":"https:\/\/hoomei.fr\/en\/contact\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/hoomei.fr\/en\/contact\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/hoomei.fr\/en\/contact\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/hoomei.fr\/en\/"},{"@type":"ListItem","position":2,"name":"Contact"}]},{"@type":"WebSite","@id":"https:\/\/hoomei.fr\/en\/#website","url":"https:\/\/hoomei.fr\/en\/","name":"Hoomei","description":"Votre Routine R\u00e9invent\u00e9e","publisher":{"@id":"https:\/\/hoomei.fr\/en\/#\/schema\/person\/8cfb2570bae5452af0aefde1cfdc78b4"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/hoomei.fr\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":["Person","Organization"],"@id":"https:\/\/hoomei.fr\/en\/#\/schema\/person\/8cfb2570bae5452af0aefde1cfdc78b4","name":"GHULAm WIASS","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/hoomei.fr\/en\/#\/schema\/person\/image\/","url":"https:\/\/hoomei.fr\/wp-content\/uploads\/2024\/11\/Design-sans-titre-2024-11-01T212453.191.png","contentUrl":"https:\/\/hoomei.fr\/wp-content\/uploads\/2024\/11\/Design-sans-titre-2024-11-01T212453.191.png","width":436,"height":124,"caption":"GHULAm WIASS"},"logo":{"@id":"https:\/\/hoomei.fr\/en\/#\/schema\/person\/image\/"},"sameAs":["http:\/\/hoomei.fr"]}]}},"_links":{"self":[{"href":"https:\/\/hoomei.fr\/en\/wp-json\/wp\/v2\/pages\/2597"}],"collection":[{"href":"https:\/\/hoomei.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hoomei.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hoomei.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hoomei.fr\/en\/wp-json\/wp\/v2\/comments?post=2597"}],"version-history":[{"count":1,"href":"https:\/\/hoomei.fr\/en\/wp-json\/wp\/v2\/pages\/2597\/revisions"}],"predecessor-version":[{"id":2602,"href":"https:\/\/hoomei.fr\/en\/wp-json\/wp\/v2\/pages\/2597\/revisions\/2602"}],"wp:attachment":[{"href":"https:\/\/hoomei.fr\/en\/wp-json\/wp\/v2\/media?parent=2597"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}