Hoomei.fr Refund and Return Policy

1. Introduction At Hoomei.co.uk, we are committed to customer satisfaction. If you’re not completely satisfied with your purchase, we’re here to help.

2. Returns You may return most new, unopened items sold and shipped by Hoomei.fr within 7 days of delivery for a full refund. Here’s how:

• Step 1: Contact our customer service department to obtain a return authorization number.
• Step 2: Send the item to the address we provide.
• Step 3: Include your receipt or proof of purchase in your parcel.

Return conditions :

• Items must be returned in their original packaging.
• Items must be unused and in the same condition as when you received them.

3. Refunds Once we have received and inspected the returned item, we will send you an email to confirm that we have received your item. We will also inform you whether your refund has been approved or rejected.

If your request is approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within a certain number of days.

4. Exchanges We will only replace items if they are faulty or damaged. If you need to exchange an item for the same item, please email us at info@hoomei.fr.

5. Return shipping The cost of returning your item is your responsibility. Shipping costs are non-refundable. If you receive a refund, the cost of the return will be deducted from your refund.

6. Contact us If you have any questions about how to return your item to Hoomei.fr, please contact us at info@hoomei.fr.